Total is an integrated energy group with expertise in transforming oil and gas. The applications are many and varied: fuels, building materials, polymers used to make car parts, food packaging and electronic goods. We have customers all around the world so we have to adapt to changes in demand, specific regional requirements and developments in our finished products.  That is why we are constantly seeking to innovate and develop our operational excellence.

  • Global Activity Transform 1 EN

    Total, a major player in refining, petrochemicals and speciality chemicals.
    Refining & Petrochemicals complex - Normandy (France).

A combination of operational excellence and flexibility

With holdings in 19 refineries and 26 petrochemical sites worldwide, Total is one of the 10 largest integrated industrial groups in the world. We meet diverse and evolving requirements while also keeping costs down for our customers. We are building our presence around the world, and are constantly seeking to be more competitive by getting the best from our industrial facilities.

For example, we produce polypropylene and polyethylene for the Asian market at Daesan, a world-class complex in South Korea.

In Saudi Arabia, SATORP, a joint venture harnessing the know-how of Saudi Aramco and our Group, is one of the world’s most efficient integrated platforms for the transformation of crude oil into high value-added refined products.

Our Port Arthur (USA) complex allows us to maximise output from raw materials. It was modernised recently, making it possible to process heavy crude and produce low-sulphur fuels.

Being a responsible industrial operator

Our challenges are not only industrial, but also societal and environmental. The performance and flexibility of our facilities go hand in hand with an uncompromising commitment to the safety of our staff, our suppliers and local residents. For example, we are signed up to the international Responsible Care® charter demonstrating our commitment to the standard-setting practices it sets out in the fields of hygiene, health, safety, security, the environment and societal responsibility.

We are also striving to reduce the environmental impact of our industrial sites, in particular by focusing on energy efficiency improvements at our plants. Total cut its net primary energy consumption by 7% between 2010 and 2016. In early 2016, we set a new target of an average 1% per year improvement in the energy efficiency of our facilities from 2010 to 2020, even in an increasingly complex operating environment. In addition, since 2015, all the Group’s polymer production sites have taken part in Operation Clean Sweep®. Launched internationally by plastics trade federations, this initiative aims to prevent plastic microbeads being released into the environment.

Finally, we are innovating so that we can offer our customers more environmentally-friendly products. In particular, we want to develop biofuels and bioplastics on a large scale. The La Mède refinery in the south of France is being converted to become the first bio-refinery in the country. This industrial transformation will enable us to meet the growing demand for biofuels in Europe.